Returns & Exchanges
At fatty15, we want you to love your new look, which is why we offer a 30-day window for returns and exchanges on all unworn garments with original tags attached. Simply follow our streamlined process to ensure your items are processed quickly for a refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure secure tracking.
- 3.Package Your Items
Place the items in their original packaging, attach the shipping label to the outside of the box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects the returned apparel, your refund will be processed back to your original payment method within 5-7 business days.